Atherial

Custom AI WhatsApp Order Support Agent

AI-Powered Order Support That Verifies, Retrieves, and Responds in Seconds

Automate customer order inquiries across WhatsApp and voice channels with secure identity verification and real-time order data retrieval. Your fashion brand gets instant, accurate support without human intervention.

PROBLEM

Manual Order Support Drains Resources and Risks Data Security

Your team spends hours answering repetitive order questions on WhatsApp and voice channels. Without proper verification, you risk exposing customer data. And customers wait too long for answers that should be instant. You need a secure, automated solution that handles identity verification, retrieves order details accurately, and responds in seconds.

SOLUTION

How It Works

Secure Identity Verification

The AI automatically verifies customer identity through email validation before accessing any order data, preventing unauthorized access and protecting sensitive information. Bank-level security is built into every interaction, ensuring compliance and customer trust. Your team gains peace of mind knowing customer data is protected.

Instant Order Retrieval with Citations

Customers get complete order snapshots including products, quantities, fulfillment status, and tracking links in under 30 seconds. The system pulls data directly from Shopify and presents cited sources so customers know exactly where the information comes from. No more searching through systems or providing incomplete answers.

Omnichannel Automation Across WhatsApp and Voice

The same AI assistant handles inquiries on WhatsApp and voice channels with consistent verification and retrieval logic. Integrations with Go HighLevel, Shopify, and Voice AI create a seamless workflow without manual handoffs. Deploy to new brands in under a day using pre-built workflows and snapshots.

PROCESS

From kickoff to launch in weeks, not months

01/ Discovery

Week 1

We audit your workflows and interview you to extract your subject matter expertise. Your AI delivers excellent work because we train it on your expertise.

02/ Development

Week 2

We build your custom AI at startup speed, using our own AI. We run evaluations to ensure quality and consistency.

03/ Testing

Week 3

Your team deploys the AI and gives feedback. We polish and provide full documentation.

Let's build something great together