Custom AI Voice Support Assistant
AI-Powered Voice and Chat Support That Works 24/7
Transform customer support with intelligent voice and chat agents that understand context, retrieve answers instantly from your knowledge base, and automatically escalate complex issues. Built for teams drowning in repetitive tickets and endless wait times.
PROBLEM
Your Support Team Is Overwhelmed
Customer service teams waste hours answering the same questions repeatedly. Tickets pile up faster than you can resolve them. Wait times frustrate customers. Your best people spend their time on routine issues instead of solving complex problems. This costs you money, damages customer satisfaction, and burns out your team.
SOLUTION
How It Works
Real-Time Voice and Chat Conversations
Your AI assistant listens, understands, and responds to customers through voice and text in real-time with human-like comprehension. Customers get instant answers without waiting for a human agent, dramatically reducing response times. Support tickets that used to take hours now get resolved in minutes.
Intelligent Knowledge Base Retrieval
The system instantly searches your entire knowledge base and pulls precise answers in milliseconds using RAG technology. Your AI delivers expert-level support consistently, without your team having to manually search for information. Every customer gets the same accurate, comprehensive answers every time.
Automatic Jira Ticket Creation and HubSpot Logging
When the AI detects a complex issue it cannot resolve, it autonomously creates a Jira ticket with full context and priority level while keeping the conversation flowing. All conversation summaries automatically log into HubSpot, giving your team complete visibility and context for follow-up. Your support workflow becomes seamless, with no manual data entry required.
PROCESS
From kickoff to launch in weeks, not months
01/ Discovery
We audit your workflows and interview you to extract your subject matter expertise. Your AI delivers excellent work because we train it on your expertise.
02/ Development
We build your custom AI at startup speed, using our own AI. We run evaluations to ensure quality and consistency.
03/ Testing
Your team deploys the AI and gives feedback. We polish and provide full documentation.