Atherial

Custom AI Support Agent for E-Commerce

AI Customer Support That Works Across All Channels

Handle customer inquiries instantly across WhatsApp, Instagram, email, and TikTok. Your AI agent reads messages, accesses order data, and delivers personalized responses in under 10 seconds without human intervention.

PROBLEM

Customer Support Chaos Is Costing You

Your support team is buried in repetitive questions across multiple channels. Each platform requires separate workflows. Customers wait for answers. Your team burns out answering the same questions over and over. You need a solution that works everywhere at once.

SOLUTION

How It Works

Unified Multi-Channel Support

Handle customer inquiries across WhatsApp, Instagram, email, and TikTok from one intelligent system. Your AI agent works 24/7 across all platforms, eliminating the need to manage separate support workflows. Customers get instant responses no matter where they reach out.

Real-Time Order Intelligence

Your AI automatically pulls exact order details, shipping status, and product information directly from Shopify. It understands customer intent and delivers personalized responses with tracking information instantly. Complex issues are flagged for your team to handle seamlessly.

Brand-Voice Response Generation

Every response sounds exactly like your brand, not robotic or generic. The AI learns your tone and communication style to craft personalized messages that build customer trust. One-click approval sends responses that feel genuinely human.

PROCESS

From kickoff to launch in weeks, not months

01/ Discovery

Week 1

We audit your workflows and interview you to extract your subject matter expertise. Your AI delivers excellent work because we train it on your expertise.

02/ Development

Week 2

We build your custom AI at startup speed, using our own AI. We run evaluations to ensure quality and consistency.

03/ Testing

Week 3

Your team deploys the AI and gives feedback. We polish and provide full documentation.

Let's build something great together