Custom AI Intelligent Call Router
Stop Misrouting Calls. Start Converting Customers.
AI-powered call routing that understands customer intent in real-time and automatically connects them to the right agent. Eliminate hold times, reduce transfers, and transform every call into a revenue opportunity.
PROBLEM
Misrouted Calls Cost You Money and Customer Loyalty
Every misrouted customer call is a lost opportunity. Frustrated customers spend time on hold or transferred between departments. Your support team wastes hours handling calls in the wrong queue. Revenue walks out the door. You need a smarter way to route calls.
SOLUTION
How It Works
Real-Time Intent Recognition
AI analyzes every word of the customer conversation as it happens, understanding the true nature of their issue with 94% accuracy. No more guessing or manual routing decisions. Your system instantly identifies whether a call needs technical support, billing, sales, or another department.
Automatic Intelligent Transfers
The moment intent is detected, calls route automatically to the right expert without hold music or frustrating transfers. Customers get connected to the perfect agent on the first try, reducing wait times and improving satisfaction. Your team handles calls in the right queue from the start.
Seamless Integration and Orchestration
Built on ElevenLabs voice AI, Twilio calling, and n8n automation, the system works inside your existing agent tools and workflows. No complex setup or separate platforms. Everything works together to create a unified, intelligent call routing experience that drives loyalty and results.
PROCESS
From kickoff to launch in weeks, not months
01/ Discovery
We audit your workflows and interview you to extract your subject matter expertise. Your AI delivers excellent work because we train it on your expertise.
02/ Development
We build your custom AI at startup speed, using our own AI. We run evaluations to ensure quality and consistency.
03/ Testing
Your team deploys the AI and gives feedback. We polish and provide full documentation.