Turn Your eBay Inbox Into a Conversion Machine

Automate repetitive customer questions with AI-powered responses. Answer fitment inquiries, shipping updates, and product questions instantly, 24/7, without manual effort.

PROBLEM

Your eBay Team Is Drowning in Repetitive Questions

Every day brings the same customer inquiries: Will this fit my car? What's the part number? Is this compatible? Your team spends hours researching and typing the same answers repeatedly, slowing response times and frustrating customers. This manual process is costing you sales and eating up valuable labor.

SOLUTION

How It Works

Real-Time Message Intent Detection

The system instantly analyzes incoming eBay messages to identify the customer's intent, whether it's a fitment question, shipping inquiry, order status check, or complaint. This intelligent routing ensures each question gets the right type of response, eliminating confusion and improving accuracy. Your team no longer wastes time deciphering what customers actually need.

AI-Generated Accurate Responses

Using your product data, fitment information, and brand FAQs, the AI generates professional, compliant replies tailored to each specific question. Responses are grounded in real order and listing data, not generic templates. Customers get expert-level answers instantly, while your team focuses on complex issues that require human judgment.

Automatic Escalation and Compliance

Sensitive issues, complaints, and edge cases are automatically flagged and sent to your team for manual review, ensuring nothing falls through the cracks. The system logs all interactions for transparency and maintains full compliance with eBay policies. You get the speed of automation with the safety net of human oversight.

PROCESS

From kickoff to launch in weeks, not months

01/ Discovery

Week 1

We audit your workflows and interview you to extract your subject matter expertise. Your AI delivers excellent work because we train it on your expertise.

02/ Development

Week 2

We build your custom AI at startup speed, using our own AI. We run evaluations to ensure quality and consistency.

03/ Testing

Week 3

Your team deploys the AI and gives feedback. We polish and provide full documentation.